Loyalty Marketing Specialist I

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

This role is responsible for supporting the Loyalty Marketing Manager II in the management and execution of internal and external activities for all digital targeted marketing programs designed to improve customer loyalty and shopping behavior. Responsible for daily operations tied to CRM targeted marketing, including managing schedules and timelines, communication with business partners across ADUSA and externally, quality assurance activities, ensure accurate and on- strategy creative content. The Specialist I supports processing of invoices, billing, and tracking actual expenses. This role is also responsible for addressing ad hoc service requests to resolve production issues if they arise.

Primary Responsibilities:

• Sources content from internal and external stakeholders collects all creative assets and customer data. Responsible for quality assurance of data and creative assets are accurate and on strategy.
• Pulls lists and builds offers and version grids to support production work. Works with external partners to communicate production details and ensure production is completed on time.
• Work with agency and insights teams to prepare metrics, tracking and activity reports.
• Distributes weekly reports to all internal key stakeholders. Supports ad hoc reporting requests/presentations as needed.
• Responsible for processing all invoices entering them into accounting systems. The role follows up with vendors to resolve any questions related to project costs and invoice processing. Ensures budget costs are logged accurately in the accounting systems.

Qualifications and Experience:

• Bachelor’s Degree, in marketing or a related field or equivalent work experience
• 2-4 years of marketing experience – digital marketing, shopper marketing, or CRM preferred
• Practical knowledge of consumer-packaged goods companies, retail trade practices and category management
• Experience with marketing promotions or one-to-one direct promotions

Skills and Abilities:

• Organization and time management skills
• Campaign & project management skills
• Able to effectively communicate at all levels of the organization
• Strong working knowledge of Microsoft Office software suite and Office 365
• Understanding of Digital Channel
• Able to prioritize workload and adapt to multiple shifting timelines

Salary Range is $59,840 - $89,760

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.