Coordinator II Loyalty

Turns out a wonderful place to shop is also a wonderful place to work. Our associates are amazing and talented people, and no two are exactly alike, so we give them the tools they need to grow their careers and live balanced lives. Wherever your career takes you, you’ll find opportunities at every turn. Here, you can learn and grow, while always bringing your full self to work. Welcome to Hannaford.

Supports Loyalty Specialist in the creation of internal and external activities and timelines surrounding the development and implementation of targeted marketing programs designed to improve customer loyalty and shopping behavior. Tasks include inputting offer data, managing processes and timelines for monthly campaigns, creative design review, communication with internal and external partners, and overall management of the pieces needed to execute multiple programs successfully and on schedule.

Principle Duties and Responsibilities:

• Manages offers via online tool, which includes updating offers, managing monthly budgets, inputting UPCs, tracking redemption and ensuring all offers are entered based on campaign strategy Responsible for coordinating the implementation of processes and timelines for all loyalty campaigns
• Edits and proofs all digital coupon offers for accuracy and customer-centric language
• Assists in development and execution of digital co-marketing campaigns, specifically managing communication and details of offers with internal and external partners
• Collaborates and communicates with central service agencies, suppliers, category management and supply chain to ensure campaigns are executed on time and that the proper information is shared to the proper channels
• Participates in key strategy, planning, and process development sessions

Basic Qualifications:

• Four-year college degree with a major in Marketing, Communication, or Business
• 1-3 years’ experience with marketing promotions or one-to-one direct promotions
• Retail/merchandising/category management experience or knowledge is a plus

Skills and Abilities:

• Strong working knowledge of Microsoft Office software suite and Office 365
• Understanding of Digital Channel/Digital Marketing
• Able to prioritize workload and adapt to multiple shifting timelines
• Aptitude to learn new technology
• Excellent organizational skills with an emphasis on attention to detail
• Outstanding communication skills

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions) age, veteran status, national origin, sexual orientation, gender identity and gender expression family disability, or any other characteristic provided by law.

If you have a disability and require assistance in the application process, please contact the location in which you would like to apply.